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Frequently Asked Questions
Getting Started
How do I register for JITpay™?
Simply click "Register" on our homepage, fill in your basic information, and follow the verification process. It takes just a few minutes to get started.
What documents do I need to get started?
You'll need your business registration, tax information, bank details, and valid ID for the verification process.
How long does the approval process take?
Initial approval typically takes 1-2 business days. Your first submission may take longer for verification.
Invoice Submission
What types of invoices can I submit?
We accept transport invoices from verified B2B customers in our supported European countries with complete documentation (transport order, invoice, POD).
How do I submit my invoices?
Log into your JITpay™ portal and upload your transport order, invoice, and proof of delivery. Our system will guide you through the process.
Can I track my invoice status?
Yes, you can track all your submitted invoices in real-time through your JITpay™ dashboard.
Payments
When will I receive payment?
Payment is typically processed within 48 hours after successful document verification and customer confirmation.
How much will I receive?
You'll receive the invoice amount minus our factoring fee (typically 2.5-3.5%). The exact amount is confirmed before processing.
What payment methods do you use?
We transfer funds directly to your registered bank account via SEPA transfer.
Support
For urgent payment or technical issues outside business hours:
+49 531 387 630 10
Support@jitpayde.com